Ordering Guide

Simple, Clear & Hassle-Free

At Decor Arts, we make it easy for you to order the perfect artwork or framing solution. Follow the steps below to complete your purchase smoothly—whether you’re shopping online or requesting a custom order.

1. Browse Our Collections

Explore our wide selection of:

• Canvas Art

• Framed Artworks

• Artist Collections

• Limited Editions

• Custom Framing Options
  Use filters to shop by style, artist, colour, or size.

2. Select Your Artwork

Each product page includes:

• High-quality preview images

• Artwork details

• Available sizes & framing choices

• Material & medium description

• Price and shipping information

Choose the options that suit your space and add to cart.

3. Custom Orders (Optional)

If you need:

• Custom sizing

• Special frame colours

• Custom matting

• Corporate or bulk orders

You can click “Request Custom Quote” or contact us directly.

4. Add to Cart & Review Your Order

Before checkout, make sure to:

• Double-check selected sizes

• Review frame/mat choices

• Confirm quantity

• Apply any promotional codes

5. Secure Checkout

We offer secure and convenient payment options:

• Credit/Debit Cards

• PayNow

• Bank Transfer

• PayPal

Your payment information is encrypted and safe.

6. Order Confirmation

Once payment is completed, you will receive:

• Order Confirmation Email

• Invoice

• Estimated Processing Time

Custom orders may require additional production time.

7. Production & Quality Check

Every artwork goes through:

• Colour accuracy verification

• Proper framing or mounting

• Protective packaging steps

We ensure each piece meets our quality standards before shipping.

8. Shipping & Delivery

We offer:

• Local delivery in Singapore

• International shipping

• Self-collection (upon request)

Delivery times vary depending on order type and destination. Tracking details will be sent once shipped.

9. Receiving Your Artwork

Upon delivery:

• Carefully unbox your artwork

• Check for any damage

• Hang and enjoy your new piece

If there are issues, contact us within 48 hours for support.

10. After-Sales Support

We’re always here to help with:

• Hanging guidance

• Care instructions

• Re-ordering frames

• Corporate inquiries

Need Assistance?

If you have questions or want help choosing the right artwork,
Contact Us Anytime
📧 Email: info@decorarts.com.sg