Decor Arts International

FAQs

Got Questions? We’ve Got Answers

Find answers to common questions about orders, shipping, returns, and more.

Orders

Browse our collection and select the artwork you love. Choose your preferred size, frame, or options, and click “Add to Cart.” Then follow the checkout steps to complete your purchase.

Orders can only be modified or canceled within 1 hour of placement. If you need to make changes, contact our support team immediately.

Absolutely! For bulk or corporate orders, reach out to us with your requirements. We’ll provide a custom quote and assist you throughout the process.

Shipping & Delivery

We offer 24-hour delivery in select locations. Standard delivery typically takes 3–7 business days depending on your location.

Yes, we ship worldwide. International shipping fees and delivery times vary depending on the destination.

Yes. Once your order is shipped, you’ll receive a tracking number via email so you can monitor your package in real time.

Payment

We accept major credit cards such as Visa, MasterCard, and American Express, as well as PayPal and other popular payment methods.

Absolutely. Our website uses SSL encryption to ensure that all online transactions are completely secure.

Returns & Refunds

We accept returns or exchanges within 30 days of delivery. All items must be returned in their original condition.

Contact our support team with your order details. Once approved, the refund will be issued to your original payment method promptly.

Customized artwork, gift cards, and sale items may not be eligible for returns or refunds.

Gift Cards

You can request a gift card through the Gift Card page form. Our team will reach out to complete the purchase and answer any questions.

Yes! Gift cards can be redeemed for any artwork available on our website.

Gift cards are valid for 12 months from the date of purchase.

Artwork & Customization

Yes. Contact us to discuss custom sizes, frames, or any special requests. We are happy to help create artwork that perfectly suits your space.

All our artworks are carefully curated from independent artists, ensuring each piece is unique and of high quality.

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24-Hour Delivery
Fast delivery right to your door, free for orders over $65.
Guaranteed Satisfaction
Top-notch customer service ensuring you’re happy with every purchase.
Trusted by Professionals
Exchanges within 30 days, hassle-free.
Customs-Free Delivery
Pay easily with multiple credit cards, no hidden fees.
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