FAQs
Got Questions? We’ve Got Answers
Find answers to common questions about orders, shipping, returns, and more.
Orders
Browse our collection and select the artwork you love. Choose your preferred size, frame, or options, and click “Add to Cart.” Then follow the checkout steps to complete your purchase.
Orders cannot be modified or canceled after the purchase is confirmed. If you need to make any changes, please contact our support team right away.
Absolutely! For bulk or corporate orders, reach out to us with your requirements. We’ll provide a custom quote and assist you throughout the process.
Shipping & Delivery
Standard delivery within Singapore typically takes 3–7 business days, depending on your location.
Yes, we ship worldwide. International shipping fees and delivery times vary depending on the destination.
Yes. Once your order is shipped, you’ll receive a tracking number via email so you can monitor your package in real time.
Payment
We accept major credit cards such as Visa and MasterCard, as well as PayNow or Direct Bank Transfer.
Absolutely. Our website uses SSL encryption to ensure that all online transactions are completely secure.
Returns & Refunds
Please refer to our Return and Refund policy
Contact our support team with your order details. Once approved, the refund will be issued to your original payment method promptly.
Customized artwork, gift cards, and sale items may not be eligible for returns or refunds.
Gift Cards
You can request a gift card through the Gift Card page form. Our team will reach out to complete the purchase and answer any questions.
Yes! Gift cards can be redeemed for any artwork available on our website.
Gift cards are valid for 12 months from the date of purchase.
Artwork & Customization
Yes. Contact us to discuss custom sizes, frames, or any special requests. We are happy to help create artwork that perfectly suits your space.
All our artworks are carefully curated from independent artists, ensuring each piece is unique and of high quality.
